A sex shop in Ottowa, Canada, is facing a fine after parents of a trans teen learned he bought a chest binder there.

In August The teen, whose name is being kept private, went to Venus Envy on Banks Street, a queer-positive space that sells everything from condoms and sex toys to The Better Bladder Book and Janet Mock's Redefining Realness.

When his parents discovered the $40 chest binder he bought there, though, they went ballistic and blamed the store for "making [him] trans."

He was forced to reveal where he bought it, and Venus Envy was slapped with a

$200 fine for allowing someone under 18 into the shop.

"Do you need to have fake ID to buy something that confirms your gender? That’s good for your emotional and mental health?” Venus Envy owner Shelley Taylor asked the Ottawa Citizen. "Our goal is to make people comfortable and offer good service."

Venus Envy is the only one in Ottawa that offers products like binders and gaffs that aid trans people with their transition.

"We serve so many youth — mostly with their parents. They come from all over because we’re a trans-affirming kind of place,"adds Taylor..

"For us, it’s an emotional thing when we see a queer or trans kid with their parents, because they have the support that most kids don’t."

The teen contacted Taylor and said he was sorry his parents' complint led to the fine.

"My parents are not accepting of my feelings, and my being transgender," he said.

"I didn’t mean for your great local business to get hurt when I told them that I bought the binder there. And I’m especially sorry for other trans teens that now can’t purchase a binder."

He added that though he's not allowed to present as male anymore, "the few weeks that I had were great—and I thank you for being there for me when I needed it."

Taylor has been forced to put up a sign barring anyone under 18 from entering stop the shop, but there's hope she'll be open a "pop-up shop" elsewhere where she can sell binders.

She's also working to get the law changed— and has some supporters in city hall.

Ottawa's acting deputy city manager, Susan Jones, says she probably helped write that regulation some 30 years ago, but that times have changed.

"This bylaw needs to be reviewed," says Jones, "I think the charge should be withdrawn and I will reach out to our provincial offenses office to do that."

Ottawa city councilor Catherine McKenney says she's brought her child to Venus Envy for years, and thinks the regulation is out of touch.

"Things are different, so we have to look at the modern realities we face today and ask, 'Is it relevant?' I don't believe it is."

McKenny has asked her staff to draft a report recommending that the bylaw be repealed.